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| FAQ's / T&C's |  |
1. How much notice do I need to give for a booking?
You can book anytime, however we do get very busy (especially on the run up to summer) so early booking is definitely advisable to avoid disappointment. If you have been let down or it is a last minute idea then give us a call anyway we maybe able to help.
You can book anytime, however we do get very busy (especially on the run up to summer) so early booking is definitely advisable to avoid disappointment. If you have been let down or it is a last minute idea then give us a call anyway we maybe able to help.
2. How do I book?
You can contact us through e-mail the online contact form or by telephoning. Go Here to contact us.
3. What do the prices include?
All booking prices include local delivery*
All booking prices include local delivery*
4. What do the prices include?
Along with the hire of your chosen unit, all the equipment needed to run it (blower, extension cable, circuit breaker) including Health & Safety equipment, the price also includes the inflation/deflation and collection of the unit.
Along with the hire of your chosen unit, all the equipment needed to run it (blower, extension cable, circuit breaker) including Health & Safety equipment, the price also includes the inflation/deflation and collection of the unit.
Should you be uncertain of the size of your chosen venue then we will attend and give your venue a full site and risk assessment to make sure your chosen unit will fit safely all included in the price.
5. What if it rains?
Unfortunately our units cannot be operated in wet conditions due to Health and Safety reasons. We are however happy to arrange another hire day for you (subject to availability) or if you move the party inside then we will work with you.
Unfortunately our units cannot be operated in wet conditions due to Health and Safety reasons. We are however happy to arrange another hire day for you (subject to availability) or if you move the party inside then we will work with you.
6. How long does it take to set up an inflatable?
Most of our units take approx 20 minutes to set up and the same again to pack up. However this is only an estimate, times may vary depending on which unit or units you hire.
Most of our units take approx 20 minutes to set up and the same again to pack up. However this is only an estimate, times may vary depending on which unit or units you hire.
7. How do I pay?
Most people choose to pay cash on delivery but we are in the process of setting up pay pal and Google checkout accounts so that we may take credit card payments. We accept payment by cheque as long as it is accompanied by a cheque guarantee card and relevant ID.
Most people choose to pay cash on delivery but we are in the process of setting up pay pal and Google checkout accounts so that we may take credit card payments. We accept payment by cheque as long as it is accompanied by a cheque guarantee card and relevant ID.
8. Do I have to pay a deposit?
No deposit is required.
No deposit is required.
9. Do you hire overnight?
No we are sorry to say we do not hire overnight due to the Security implications of our equipment.
10. Do you give discounts for Charity or School Events?
Yes we do give a discount for such event’s, unfortunately though we can only give a certain amount of discount per season so early booking is the key to getting the best deal, of course it goes without saying we will try our very best to help you and your Event out as much as possible, we are avid believers in Charity Events and what they represent.
11. Do You Have Insurance?
Yes we do, we have ₤5Million Public liability Insurance. It is worth noting that our Public Liability Insurance only covers our company, employees and equipment i.e. If we setup a unit and leave you will not be covered by our Insurance, if on the other hand we remain with the unit and supervise the safe use of the unit then our Insurance will cover you**.
**A charge may be made for the time of operators in attendence with units.
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